Vihreä Kosmetiikka Finland Oy Privacy Policy

The purpose of this privacy policy statement is to inform the registered person about the processing of their data in a compact and transparent manner according to the European Union General Data Protection Regulation 2016/679.

Controller

Vihreä Kosmetiikka Finland Oy
Kylänraitti 7, 11710 Riihimäki
Business ID: 2100379-6
Phone: +358 10 567 5190
asiakaspalvelu@flowcosmetics.com

Name of the register

Flow Cosmetics online store customer register

The purpose for processing the personal data

The personal data is processed for the purposes of maintaining the customer relations with the customers of our web store. The personal data is used for the communication with our customers and for the (direct) marketing of our products. The customer has the right to forbid the use of his/her personal data for direct marketing purposes.

Content of the register

The following data can be stored in the register:

  • Name of the person
  • Address
  • Telephone number and e-mail address
  • Customer number
  • Gender
  • Web address
  • Language

In addition, data regarding the consents and prohibitions of marketing, data regarding customer’s purchases and deliveries and discounts can be stored in the register. Also we will automatically get data about customer’s IP address, browser and the operating system. Personal information is obtained primarily from the customer himself by online store orders and returns. Personal data may also be received from forms, competitions and lotteries etc.

Regular disclosure of personal data

The data is not disclosed to third parties on regular basis but may be disclosed in connection with the technical managing of the web store (e.g. the managing of the server or the web store platform), in order to deliver the products from the web store or for collecting unpaid bills or for the authorities if required and to the extent as permitted by the law. We also use (like other webshops) Google analytics to collect analytical data and we utilise Facebook-pixel.

We use MailerLite to manage our email marketing subscriber list and to send emails to our subscribers. MailerLite is a third-party provider, which may process your data using industry standard technologies to help us monitor and improve our newsletter.

MailerLite’s privacy policy is available at https://www.mailerlite.com/privacy-policy

You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of each newsletter.

Transfer of data outside of the European Union or the European Economic Area

The data is not transferred outside of the European Union or the European Economic Area.

Principles of protection of register

The personal data register is handled confidentially. The registry is properly protected against third parties by firewalls and other technical safeguards. The register is kept only in electronic format and occasional paper prints are immediately and properly destroyed.

The register is used by the persons whose tasks require the processing of personal data file and who are subject to adequate confidentiality obligations. Each user has a personal user ID and password.

Storing and destroying of the data

The data of the file is kept for the duration of the customer relationship. However, the data regarding orders, invoicing and payment is kept for bookkeeping in a proper manner. Unnecessary data is destroyed safely.

Rights Pertaining to Processing of Personal Data

Each person registered in the register has the right to check their personal data recorded in the registry. A registered person also has the right to demand that erroneous information is corrected in the registry or that personal data is removed from the registry. A registered person has the right to revoke their consent to the processing of their personal data or to demand limiting the processing. A registered person has the right to obtain all their personal data in such a format, that they are transferrable to another data system. A registered person has the right to deny the use of their personal data for the purpose of marketing the services of Vihreä Kosmetiikka Finland Oy.

However, in some cases all information cannot be removed and legislation may require retaining some of your customer-related information.

Customer may contact our contact person mentioned above for updating his/her personal data.

Cookies

Flowcosmetics.com online store uses cookies to ensure a safe and efficient visit and to improve the user experience.

A cookie is a text file that is stored on a user’s computer. It includes information that is used, among to facilitate the use of the website. Cookies do not harm your computer or files.

Cookies can be disabled in your browser settings. However, this may affect the functionality of our online store.

This statement was written on 21.5.2018 / This statement was last updated on 30.6.2020.